In order to remain competitive on the market, you have to create a mobile solution for your company. Technology has brought an increase in innovation in the last few years. Taxis are no exception. You will be able to be different from other taxi companies that are preparing to launch their own model, despite the competition of lower-cost transport service providers like Uber or car rental companies with similar features and have superior customer support.
There are various types of taxi apps on the market. However, there’s a specific type designed for businesses with established operations that are in need of help. This app permits customers to reserve rides and increase their client base. It also assists drivers to find fares more quickly than ever before.
Two apps were designed by the team responsible for development to meet the requirements of both drivers and passengers. This gives both drivers and passengers more control, allowing them to access features they require.
The Driver Apps must-have features
As the taxi industry continues to compete with other taxi companies One of the most important factors to keep customers loyal is to ensure that drivers have easy access and control over their app. Driver-friendly features can let new and existing customers focus more on their job without having to worry and, in turn, improve service quality.
Vehicle Tracking System (GPS)
Drivers will always choose applications that help them save time and give the best practice. The GPS tracking system pinpoints the exact location of passengers once they’ve given their consent it is easier for drivers to find them whenever they need.
Drivers are now able to use their smartphones to let people know that they are available for any new requests , or to pick up any information. Drivers will be notified immediately if there’s an order. They can then find an alternative fare or give additional information, including their address.
Drivers will now be able assess their performance against other participants and get valuable statistics about their trips. Before deciding on whether they can improvetheir performance, they will be able to look up feedback from riders on previous rides.
SMS Alerts and Emails
All important messages sent by passengers will be delivered to the cabs via email and SMS alerts. It is possible to respond to passengers’ queries by using an intuitive interface. This is great for both the both parties.
Begin/End the Ride
The easiest way to locate the location you want to go is by using maps. The map will reveal the exact location where drop-off and pickup points are. This makes it simpler for all those involved.
Accept/Decline Cab Requests
A passenger can request transportation and receive an instant response. If the driver isn’t available within 15-30 seconds of receiving their notification through the app, that indicates there’s no other vehicles in the area which can transport them right away.
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